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CyGap, Inc. - Privacy Statement / Ver. 1.0 Why A Privacy Statement? We respect your individual privacy. That is why we have adopted this Privacy Statement, which embodies our commitment to the protection of your privacy through adherence to fair electronic information practices. This Privacy Statement puts you, the individual, in control of how your personal information is processed, and you have our promise that we will not electronically process your personal information in any way that is incompatible with this Privacy Statement. This Privacy Statement protects your privacy by: informing you about --
assuring you that CyGap --
ensuring accountability to individuals who believe that CyGap has not complied with these privacy principles. If you have any questions regarding this Privacy Statement, please contact privacy@cygap.com Getting To Know Our Customers We get to know you primarily through the information you provide to us when signing up for, or using, one or more of our products or services. The information you provide ranges from basic contact information, to payment information, to shipping address, phone number, and email. After you've signed up for, or ordered any of our products or services, we may be in communication with you about your account, technical questions you may have about hardware, software, or services provided by us. Those communications are essential to our relationship with you and to our ability to provide you with quality customer services that are responsive to your needs. At the same time, those communications give us helpful insights about you, your preferences and the ways in which we might improve our products and services. We therefore may maintain this information for future use. Additionally, for operational and quality assurance purposes, we take note of whether and how you use the information and services that we provide, such as by recording site traffic patterns and by maintaining log files of users' access to site files. Finally, in order to provide ongoing customer and technical support services, we archive all email communications, web forms received, and individual account notations, for possible future reference. The information we receive from or about you is stored on systems designed to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of that information. We also encrypt your transmission of sensitive information to us (e.g., credit card numbers, account passwords) in the interest of heightened privacy protection and information integrity. With Whom We May Share Information We may share certain information about you with those of our vendors who are responsible for handling your payment account (banks, credit card companies, e-commerce providers) or performing other necessary services that you require (shipping, insurance, product warranty). Although we may share sensitive financial information (i.e., credit card numbers, banking information), security information (e.g., account passwords) and personal communications (e.g., personal e-mail messages or message board postings) with such vendors where necessary and appropriate, we will not share such information with other third parties, except in response to formal requests (e.g., subpoena or court order) made in connection with litigation or arbitration proceedings directly relating to you. Our Accountability To You By purchasing CyGap products and services, you obtain the protections of, and consent to the data processing practices described in, this Privacy Statement. When you purchase our products and/or services, you also represent to us that you have provided notice to, and obtained consent from, any third party individuals whose personal data you supply to us with regard to: (i) the purposes for which such third party's personal data have been collected, (ii) the intended recipients or categories of recipients of the third party's personal data, (iii) which of the third party's data are obligatory and which data, if any, are voluntary; and (iv) how the third party can access and, if necessary, rectify the data held about them. This applies mainly to transactions for employers, business associates, and third party shipping. In addition to the privacy protections that we provide, our employees, agents and business partners are independently responsible for ensuring compliance with this Privacy Statement, as described below. Employee Accountability Only those CyGap employees that have a legitimate business purpose for accessing and handling personal information obtained by us are given authorization to do so. The unauthorized access or use of such information by a CyGap employee is prohibited and constitutes grounds for disciplinary action. Additionally, our information management systems are configured in such a way as to block or inhibit employees from accessing information that they have no authority to access. The Accountability of CyGap's Agents and Business Partners Our trusted vendors and business partners are responsible for processing or handling some of the information that we receive. These vendors and business partners are not authorized to use such information for purposes beyond those specified by us and are required to preserve the confidentiality with which we treat such information. If you feel that CyGap, or any of our agents, representatives or employees, is violating this Privacy Statement, please contact us via e-mail at: privacy@cygap.com, or by postal mail at: CyGap, Inc. CyGap® Home Page
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